Returns & Refunds

Hot Process Soap


I am sorry, but due to the hygienic nature of my products I cannot accept product returns. (I don't know if you wiped your butt with it! LOL!!! 😂)

But if for some reason your purchase arrives to you destroyed or defective I would love to give you a refund in the form of a voucher that you can use towards a replacement or exchange. Just contact me and we can fix the problem immediately.

If you are ever unsure of a item please message me or call customer service before purchasing and I will be happy to answer any questions you may have. Thank you!

**Don't worry, I take great pride in my products (they are my babies!) and will do all I can to ensure they arrive safe and sound at your home!