Returns & Refunds

Hot Process Soap

 

I am sorry, but due to the hygienic nature of my products I cannot accept product returns. But if for some reason your purchase arrives to you destroyed, I would love to give you a refund in the form of a voucher that you can use towards a replacement or exchange. Just contact me and we can fix the problem immediately.

If you are ever unsure of a item please message me or call customer service before purchasing and I will be happy to answer any questions you may have. Thank you!